Junior Product Consultant

Posted at 13, March 2019

Job Description

You will be responsible for maintaining customer’s retention rate by responding promptly to customer’s inquiries and complaints. Your job description will mainly entail, but not limited to:

  • Responding to customer’s complaints, determining the cause of the problem, as well as selecting and explaining the best solution to solve the problem
  • Coordinating with other sections with regards to customer’s needs and requests
  • Collecting customer’s feedbacks and analyzing customer’s needs
  • Analyzing customer’s experiences and insights to come up with improvement suggestions and initiatives

Job Requirements

  • Bachelor’s degree in Accounting/Finance
  • Excellent oral and written communication skills
  • Excellent analytical and problem-solving skills
  • Positive, can-do attitude is a must
  • Pleasant personality and appearance
  • Highly motivated to learn and have the ability to learn new concepts quickly and apply them to assigned tasks and responsibilities
  • Ability to think and work as part of a team, to integrate with others and to show personal initiative
  • Have the initiative and the ability to offer new ideas
  • Computer literate

Job Type

Full Time

Job Location


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